Delete your Jimmy Pour account
Last updated: 22 April 2026
This page explains how to request deletion of your Jimmy Pour account and the data associated with it. You can complete deletion from inside the app in under a minute, or you can email us if you cannot access the app.
Delete your account from the app
- Open Jimmy Pour on your phone and sign in.
- Tap the Profile tab.
- Scroll to the bottom and tap Delete account.
- Read the consequences, then tap Delete my account. If you sign in with email and password, enter your password to confirm. If you sign in with Apple or Google, tap the explicit confirmation prompt.
- You will be signed out on every device and your data will be removed as described below.
Cannot access the app? Email support@jimmypour.com from the address on your Jimmy Pour account and ask us to delete your account. We will verify ownership and complete the deletion within 7 business days.
What we delete
When you complete deletion, we remove or anonymize the following:
- Profile information: email, password, Apple / Google sign-in identifier, display name, first and last name, avatar, hangout location, and partner contact details.
- Content you created or own: live sessions, planned sessions, session attendees, tasting captures (including notes, ratings, and reactions), user reviews, community reviews, friends, your bottle library, and cigar inventory.
- Session artefacts tied to your account: session summaries, bottles and cigars you brought to sessions, and attendee records where you are the attendee.
- Uploaded media under your user folder (session photos, capture photos, avatars, and bottle / cigar images).
- Authentication state: all refresh tokens and live sign-in sessions.
- AI usage logs tied to your user.
What may be kept
- Aggregate or de-identified server logs required for security, debugging, rate limiting, and abuse prevention, within our providers' standard retention windows.
- Encrypted backups that include your data may persist for up to 30 days before they roll off, and longer if a legal hold applies.
- Records we are required to keep by law (for example tax, fraud, or dispute records held by our payment or subscription processors).
Data at a glance
| Category | Deleted | Retention after deletion |
|---|---|---|
| Profile & authentication (email, password, provider ID, name, avatar, partner contact) | Yes | Removed immediately from active systems; cleared from backups within 30 days. |
| Sessions, plans, captures, reviews, friends, library, cigar inventory | Yes (tombstoned and removed from sync) | Cleared from backups within 30 days. |
| Uploaded media (photos you saved) | Yes | Cleared from backups within 30 days. |
| Refresh tokens and live sign-in sessions | Yes, immediately | None. |
| Subscription record at RevenueCat | Best-effort deletion | Subject to RevenueCat's retention; app store receipts are kept by Apple or Google. |
| Server and security logs | Retained in de-identified / aggregate form | Up to 90 days, depending on the provider. |
| Records required by law (tax, fraud, dispute) | Retained as required | As required by applicable law. |
Timing
- In-app deletion: completes immediately; you will be signed out on all devices and your data will be removed from active systems right away.
- Email request: completed within 7 business days after we verify your identity.
- Encrypted backups continue to roll off on our normal 30 day schedule.
App store subscriptions
Deleting your Jimmy Pour account does not cancel an active App Store or Google Play subscription. To cancel a subscription you purchased on an app store, open your subscription settings on the relevant store and cancel it there.
Questions
For any questions about deletion, contact support@jimmypour.com.
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