Help & Support
We're a small team and we read every message.
Email us
Questions, bugs, or feedback? Write to support@jimmypour.com and we'll get back to you.
Join the beta
Jimmy Pour is in early access on iPhone & Android. Grab a TestFlight invite and help shape it.
Frequently asked
Is Jimmy Pour free?
Yes. The free tier lets you track your bottles and cigars, log pour levels and wishlists, write reviews, manage your humidor, and plan & capture sessions with friends. Jimmy Pour Pro adds AI recaps, the Shopping Companion, the Crew Newsletter, snap-to-identify, live Bluetooth humidor sensors, and unlimited session history. See the Free vs Pro comparison.
How long is my session history kept?
On the free tier, your session history stays visible for 30 days. Jimmy Pour Pro keeps it forever. Upgrading restores access to your earlier sessions.
How do I manage or cancel my subscription?
Subscriptions are billed through the App Store or Google Play. Manage or cancel any time in your store account settings under Subscriptions. Cancelling stops future renewals; it doesn't refund the current period. Refunds are handled by Apple or Google under their policies.
Does my data sync across devices?
Yes. Your collection and sessions live in a local database on your device and sync to our servers when you're signed in, so everything is available across your devices.
Can I use Jimmy Pour offline?
The app is offline-first, so you can browse and log while offline; changes sync when you're back online and signed in.
How do I delete my account?
Open Profile → Delete account in the app, or visit our account deletion page. You can also email support@jimmypour.com from the address on your account. Deleting your account does not cancel an app-store subscription — cancel that in your store settings.
Who can use Jimmy Pour?
Jimmy Pour is for adults of legal drinking age in their jurisdiction. Please enjoy responsibly.